We accept Visa, Mastercard, Maestro and American Express card payments via Shopify Payments (powered by Stripe), or payment via Paypal.
All prices are inclusive of VAT and are subject to shipping charges.
All light shades are made by hand so delivery time can be up to 2 weeks. We will however endeavour to get your order out as quickly as possible.
We use a courier service for all UK, Europe and Worldwide shipping.
Once dispatched you should receive your items within 1-3 days for UK and 3-14 days for worldwide. You will be required to sign for your package, so please make sure someone will be in to receive it.
Shipping is charged at cost, as it appears on your order.
UK shipping charges:
1 item - £10.00. 2 item - £15.00. 3 item - £20.00. 4 item - £25.00. 5 item - £30.00
Europe shipping charges:
1 item - £15.00. 2 item - £20.00. 3 item - £35.00. 4 item - £40.00. 5 item - £55.00
Worldwide shipping costs vary, averaging around £50.00 for one item.
Duties and Taxes
Please note that if your order is being shipped outside of the UK or the EU, it is subject to duties and import taxes which are the responsibility of the customer to pay. You will be billed directly by the customs office of the destination country.
We do hope that you are very happy with what you receive, but if you are not please get in touch with us immediately. In the event of receiving damaged or faulty goods please contact us at firstname.lastname@example.org
You will receive a full refund if:
- Goods are returned to us within 14 days of receipt of delivery.
- Goods are returned in saleable condition with their original packaging.
We will not be able to accept returns if the item indicates signs of use. In such cases the item will be returned to the purchaser. For accepted returns refunds will be made as soon as possible to the debited account excluding delivery costs.
Please note, we cannot refund postage costs and the cost of returned goods is at your expense. Please make sure the items are securely packed, as the parcel is your responsibility until the goods reach us.
Please email email@example.com if you have any further questions.
Thank you for shopping with us.